“When I was younger, I thought listening was just about learning the contents of someone’s mind. I’d always try to finish their thoughts, just to show them that I knew what they were thinking. As I got older, I learned to listen better. I realized that by trying to anticipate their mind, I was ignoring their heart.”
"Cuando era joven, pensaba que escuchar sólo era enterarse del contenido de los pensamientos de otra persona. Solía siempre intentar acabar sus frases, sólo para demostrarles que entendía lo que sentían. Conforme me hice mayor, aprendí a escuchar mejor. Me di cuenta de que intentar anticiparme a sus pensamientos, estaba ignorando sus corazones."